Privacy Policy
Last Updated: January 2025
At GamBuddy, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gaming platform.
1. Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Name and username
- Email address
- Phone number
- Date of birth
- Profile picture and bio
- Payment information (processed securely by third-party providers)
Gaming Data
- Game statistics, scores, and achievements
- Tournament participation and results
- In-game purchases and virtual items
- Chat messages and communications
- Friends list and social connections
Technical Information
- IP address and device information
- Browser type and operating system
- Login times and session duration
- Cookies and similar tracking technologies
- Performance and crash data
2. How We Use Your Information
We use the collected information for the following purposes:
| Purpose |
Description |
| Service Delivery |
Provide and maintain gaming services, process transactions, and manage your account |
| Communication |
Send service updates, tournament notifications, and marketing communications (if opted in) |
| Improvement |
Analyze usage patterns to improve our platform and develop new features |
| Security |
Detect and prevent fraud, cheating, and unauthorized access |
| Compliance |
Comply with legal obligations and enforce our terms |
3. Communication Preferences
By creating an account, you agree to receive communications from GamBuddy via:
- SMS: Account alerts, security notifications, and promotional offers
- Email: Service updates, newsletters, and tournament announcements
- WhatsApp: Quick updates, support messages, and special offers
- Push Notifications: In-app alerts and real-time updates
Opt-Out: You can manage your communication preferences in your account settings or unsubscribe from marketing emails at any time. Service-related communications cannot be disabled.
4. Information Sharing
We may share your information with:
Service Providers
- Payment processors for transaction handling
- Cloud hosting providers for data storage
- Analytics services for platform improvement
- Customer support tools
Other Users
- Your username, profile picture, and gaming statistics are visible to other users
- Tournament results and leaderboards are publicly displayed
- Chat messages are visible to recipients
Legal Requirements
We may disclose your information if required by law, court order, or to protect our rights and safety.
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security audits and monitoring
- Employee training on data protection
Note: While we strive to protect your data, no method of transmission over the internet is 100% secure. Use strong passwords and enable two-factor authentication for added security.
6. Cookies & Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze platform usage and performance
- Deliver personalized content and advertisements
- Prevent fraud and enhance security
You can control cookies through your browser settings, but some features may not function properly if disabled.
7. Children's Privacy
GamBuddy is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
8. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Receive your data in a portable format
- Objection: Object to certain data processing activities
To exercise these rights, contact us at privacy@gambuddy.com
9. Data Retention
We retain your information for as long as:
- Your account is active
- Needed to provide services
- Required by law or for legitimate business purposes
After account deletion, some data may be retained for legal compliance, fraud prevention, and backup purposes.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
11. Third-Party Links
GamBuddy may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.
12. Changes to Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via:
- Email notification
- In-app announcement
- Website banner
Your continued use after changes indicates acceptance of the updated policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: privacy@gambuddy.com
- Support: ramesh@gambuddy.com
- Address: Gaming District, Cyber City, Mumbai, India - 400001
- Phone: +91 9286772347
By using GamBuddy, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.